Your "Free Shipping" got my order and Joanne's personal touch has made me a repeat customer!! In this day and age of declining customer service I was tremendously impressed with how hard Joanne worked to get my order done. I received timely emails and even a phone call!! My order ultimately is on special order but that is only because Joanne couldn't make one magically appear like I know she wanted to!!

I will continue to shop at your website and recommended your products whenever I can!!

Thanks again,

Sherrie T, Torrance, California

My Golden Retriever was picking up trash and running away.  I tried everything to stop her from this behavior.  After only a few minutes with the electronic training collar, she began to get the picture.  The advantage of the collar is that you do not need to be close to the dog.  It works from a distance which was great for this misbehavior.  After a week of training the behavior was gone.  Now, everyone in the neighborhood is amazed by how well my dog behaves on walks without a leash.  She has not been on a leash since!

Brian J., Kirkland, Washington 

I purchased an electronic training collar after I watched the positive rewards that my friend was reaping.  I noticed how his dog jumped less on me and how he could take her places with out using a leash.  Since he owns my puppy's best friend, he was kind enough to let me borrow his electronic training collar for a week.  Shortly after that I purchased 2 collars and 1 remote.  I purchased mine mainly because I could control 2 dogs at the same time.  I wanted to prevent my Shepherd from chasing the neighborhood cats and other wild life as well as reinforce the training that my Golden is doing.   

I am very pleased with the positive results.  I am proud to announce that I too can take both my dogs places without needing a leash and that peace has been restored in our neighborhood.

Jayme B., Kirkland, Washington

Thank you for all your help and fast response to all my e-mails.  You are great to buy from.

Joseph G, Mesquite, Texas

Thank you
You have been Great I will always check your site first and buy from you!
 
Robert C, Urbana, Ohio 

Thanks Joanne,
 
It was really nice to do business with you. Your customer service is A1
 
Lois V, Indianapolis, Indiana

I have been training dogs for about 30 years.  I bought a SportDog collar for my one of my dogs who happens to be extremely stubborn.  What a difference it made!  I was amazed at how quickly she learned with just a few corrections.  I am very happy with the product and training information that TrainingCollarSource.com has provided.   Thanks!

 Marilyn B, Tacoma, WA

Thank you so much for bringing that to my attention.  I will take advantage of your free shipping.  Please credit my card for the 2nd day shipping.  That is really great customer service!
Thanks again,

Kim T, Charlotte, North Carolina

Thanks soooo much Joanne--it was as you said-- on our doorstep today!  We appreciate your prompt service and will recommend you to others--Thanks again and I hope this finds you having a wonderful day!  I'm off to read the manual.

Jill M, Snohomish, WA.

Thanks again for all your fabulous help!  

You are wonderful JoAnne! I'll recommend you to all my friends!

Have a great day!

Ann L, Ridgefield, Connecticut

Thank you so much for your extra effort on our part.  We received the collar and are reviewing the instructs now. 

Thanks again.

Pamela H., Memphis, Tennessee

Thanks Joanne, for all your good advice.

Rich S.,  Newton, New Jersey

Thanks for your quick, personal response.                                  [In regards to changing an order]

Lisa A., Redlands, California

Aloha Joanne,

Thank you for your follow up calls, we appreciate that!

Shon & Angel B., Hilo, Hawaii

[Another satisfied customer]  Got the collar it works great, thanks. 

Patty G, Madisonville, Kentucky

I have been using the SportDog Training Collar on my dog for the past couple of years and have been extremely pleased with the results.  I receive many compliments about my "well trained dog" when I take her out in public.  I especially like the ability to set the "tone only" which reminds my dog quickly and effectively.  Recently, when the collar malfunctioned, I contacted SportDog and they immediately sent me a replacement. 

What GREAT customer service and an excellent product.       

Brad J,  Seattle, WA

Thank you again Joanne for your patience and perseverance in this matter [in regards to customer service].                             You are a special person.

Sincerely,

Dawn R, Columbus, GA

I wanted you to know that the company sent me new batteries as well as sending me new collars.  I am happy with the guarantee on the product and how they resolved the problem.  I hope that these collars and batteries will last longer.  If I ever buy any again, I guess I would get the ones with the rechargeable batteries and then I wouldn't have to try and find batteries that would last.

The company resolved the problem quickly and with no questions asked.  They really live up to their guarantee.

Thanks so much for your help.

Miranda M., British Columbia, Canada

Arrived on time and in good condition [after an unfortunate FedEx traveling episode]. Thank you for your help.

Molly T, Las Vegas, Nevada

Great News!! I received my order today. Sorry for all the trouble it [FedEx] caused for you.  Anyhow, I'm very happy so far with my order. Thank you for all your help.
 
Thanks again,

Jan S., Washtucna, Washington

Joanne,

Your welcome, and if I have anyone else I can send your way I will. You have been great to work with, I appreciate everything you have done for me.

Thanks again,

Lisa G., Beaver Falls, Pennsylvania